[Resolved] PayUMoney — I have settlement related issues

Ujj27941

from Samastipur, Bihar

Address:

At+po- Simariya Bhindi , Kalyanpur , Samastipur, Samastipur, Bihar, 847301

Dear sir

My statement is not done...
Please solve it

Marchant i'd. 6612622
Sujit kumar
Payment id _[protected]
Payment amt - 10783/-
Payment already successfully transaction
Amt deposit date 29/04/2019
But after 29 april show me
Your payment currently on hold
So please resolve the issue...

Bank acc-[protected]
Ifsc code - kkbk0005615
Sujit kumar

Card no - 524181xxxxxx0045
Payment date 27/04/2019

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Jun 3, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,

Team PayU