[Resolved] PayUMoney — I m complaining about my transaction amount

Shivam Sahay

from Delhi, Delhi

Address:

Bankata near rachna hospital 277001, Ballia, Uttar Pradesh

I m shivam sahay mob no [protected]. I was booking my train reservation ticket through paymoney app unfortunately ticket was not booked but my transaction amount deducted from my account. Earlier we also booked train ticket pnr no [protected] and [protected] respectively ticket has been cancelled but i did not get my refund till the now apart from that another ticket was booked but amount has been deducted but ticket was not booked[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 18, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details via help.payu.in and our team will look into it.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Related PayUMoney reviews

View all 3770 PayUMoney Reviews

Comments

Pawanarpit

from Mumbai, Maharashtra

I am pay kanpur muncipal corporation bil paymant but payumoney system not open for paymant opetion against property identification no 5060blf04106001, kindly do necessary action.

PayUMoney Customer Care's response, Nov 26, 2019

Verified Support

Hey,

We'd suggest you to clear the cache and cookies of the browser and then try again. If the problem still persists, kindly let us know and we'll look into it.

Regards,
Team PayU