[Resolved] PayUMoney — I m complaining for my order

Pratidnya Khude

Mar 10, 2022

Address:

1/b room no 702 sec 34, Mansarrovover complex

My name is pratidnya
my phone pay no=[protected]
my transection id [protected]
i order from lizza club and i did online payment but we are no getting any update from order i want to cancel the product do this ASAP

+1 photos

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Apr 14, 2022

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2022

PayUMoney Customer Care's response Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.

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Comments

Vandhana Rai

Apr 29, 2022

Hello.
I ordered clothes from jodhpur with ID:
[protected]
[protected]
[protected]
The merchant has not sent my orders.
Keeps changing dates.
I want them to refund please

Vandhana Rai's reply, Apr 29, 2022

Please assist

PayUMoney Customer Care's response, Apr 30, 2022

Verified Support

Hi,

Please note that this is a successful transaction via PayU Id - 14601639780, 14776545511 & 14810898911 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 12914604, 14515622 & 14856001 in order to get the status at their end.

Regards,
Team PayU

Praagadeesh Saravanan

Jun 3, 2022

I am order in shirt and pant not received and payment was successful
Transaction Id - [protected]