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[Resolved]  PayUMoney — I need my settlement amount to payu.

Address:Bestech Business Tower, 9th Floor, Sohna Rd, Tatvam Villas, Dhani, Sector 48, Gurugram, Haryana 122004
Website:help.payu.in/query

I registered my complaint on https://help.payu.in/query

Ticket Number = MI[protected]

I want my settlement to PayU. I have submitted my proprietary certificate but they are saying that it's not valid.
I asked how then they are saying provide GST but I don't need to go for GST registration because my business is below 20 Lac rupee.

So I want to tell them they are doing fraud in this industry. I don't know where should I complain regarding this issue.
If they are able to see this complaint then hopefully they will settle our payment as soon as possible.

Watch this video for proof : https://youtu.be/GJbahDeIWF4
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Sep 14, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
PayUMoney Customer Care's response Hi, Please revert to the Ticket id - MI[protected] that we've sent you seeking relevant information with details so that we can get this resolved for you on priority.
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Comments

Ask them how they are saying our proprietary document is not valid and if I am an individual and my business is below 20 Lac then how they can ask GST.

They have too many miscommunications between their KYC verification team and settlement team and grievance team as well.

We are already requesting before 11 days. But still, they are answering like fake people and who don't have much information about our country business rules and MSME as well.

I want my settlement if you need an MSME certificate again I can provide you. You need delivery Proof I can give you. But I want my settlement.

For more details check this video I already explained properly https://www.youtube.com/watch?v=GJbahDeIWF4&t=635s
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