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[Resolved]  PayUMoney — I ordered but did not receive delivery

Transaction No. [protected] for Rs 598.00 done for VAISHALI has succeeded from payu team

I ordered on 23rd Feb 2022 but have not received the order till date.

My two emails to their customer service email ( [protected]@gmail.com ) is also not replied too till date.

Kindly do the needful to refund my money.
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Apr 17, 2022
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2022
PayUMoney Customer Care's response Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.
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Comments

Hello, Till when I will get to know about any update.
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I have already made them multiple times but have not received any response from them.

The store is also not opening since the second day I did the payment.

I request you to kindly resolve my problem as I have paid but not received any delivery of the ordered products
Reply
PayUMoney Customer Care's response, Mar 21, 2022
Verified Support
Hi! As informed earlier, this is a successful transaction via PayU Id - 14751666405 at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [email protected] for further assistance with your query.

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