[Resolved] PayUMoney — I paid my hostel fee twice

Burri Sai Bhargav

from Mumbai, Maharashtra

Address:

Near ITI college, Farmagudi,Ponds,Goa, North Goa, Goa, 403401

I am a student of NIT Goa studying my first year of Btech . I had to pay my hostel fee which is Rs 29, 700. I tried to pay it with my account debit card but it got cancelled. After a lot of failures of payment I transfered my money to my friends account and he paid it through net banking service. After it my money from my account got debited again.My account number details are attached.CORP0001328 is my banks IFSC code.My account number is [protected].
Please look forward into the issue. Please let my college staff know this issue.

Yours sincerely
BURRI SAI BHARGAV
Roll no:18EEE1007

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May 3, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Mar 25, 2019

Updated by Burri Sai Bhargav Transaction details

Verified Support

Mar 26, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU