[Resolved]  PayUMoney — I'm complaining about my money refund

I ordered 2 shoes from zara through UPI payment and my money got deducted from my account but transmission didnot get completed and later zara cancelled the order
So I need the refund
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Jan 31, 2022
Complaint marked as Resolved 
I got the order
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

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Dear Tazim Ali Shaikh,

Your transaction with BHARTIBEN RAJUBHAI GUJJAR was successful

Transaction ID: 1be4a38866387b57eb74
Merchant: BHARTIBEN RAJUBHAI GUJJAR
Amount Paid: 549.00
Order Date:[protected]:15:10
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please contact BHARTIBEN RAJUBHAI GUJJAR
Thanks and Regards,
PayU on behalf of BHARTIBEN RAJUBHAI GUJJAR

Still i did not received my Product can you please advice anybody
My order not confirm packing
Refund my money
Below image

PayUMoney Customer Care's response, Feb 15, 2022
Verified Support
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU

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