PayUMoney — IMP: fraudulent transaction on my Credit Card

PayUMoney — IMP: fraudulent transaction on my Credit Card

K KrishanKPSP from Delhi, Delhi Dec 23, 2022 Dec 26, 2022 This thread was updated on Dec 26, 2022

Dear Team, I would like to bring to your kind notice that I have been defrauded by some unknown person and a sum of Rs. 4, 54, 500-00 has been debited from my credit card of ICICI Bank today i.e. on 23rd December 2022 at 5.08 pm. The said amount has been transferred to Payumoney. I have already lodged an FIR with the Cyber Crime team and also raised a dispute with ICICI Bank. Would request your concerned team as well to track the fraudulent transaction and keep its settlement on hold so as to avoid legal consequences. Looking forward to hearing from you. Thanks & Regards Krishan Kumar Aggarwal FCA, LLB M: [protected] Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Dec 26, 2022

Verified Support

Please note that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. Please note that the mentioned transaction/s were processed only after the 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s. In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to the nearest Cyber cell office and they shall facilitate you on the further process.