I had booked a ticket for 3rd nov and paid via pauymoney gateway and after due to. Reasons i cancelled it from. Irctc side the amount has been refunded but i i ve nt received the amount yet from pauymoney gateway in my account
Transaction id=[protected]
Refund id=[protected] please look into matter and resolve as well as revert the amount in my account
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Dec 13, 2018
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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