[Resolved] PayUMoney — irctc payment failure | |
Hi team, Please find the attachment of my transaction, amount has been deducted from my account and credited to PayU Money but the confirmation of ticket has been failed. Date of transaction : 18th june Amount : 75 Mode of transaction : debit card Please let me know the process of refund of this transaction and the time duration required for this process. Thanks, Sharath Was this information helpful? | |
Jul 22, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 21, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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Your concern is unclear to us. Request you to email us elaborating your concern to assist you further. You can mark us an email at "care@payumoney.com".
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Team PayU