[Resolved] PayUMoney — irctc refund not credited even after 10 days

[Resolved] PayUMoney — irctc refund not credited even after 10 days

R Rahulkumarece from Pune, Maharashtra

I Rahul Kumar booked online ticket through irctc app in TATKAL for train No. 12715 (SACHKHAND EXPRESS) on 27.04.2018. The ticket was not confirmed so the same was cancelled by me. I also got confirmation message from irctc that my 2190 rupess will be refunded with in 3-4 days but it has been more than a week i did not receive any money. As per irctc app Refund id is [protected].Please look in to the matter and refund my amount as soon as possible. +3 photos Was this information helpful? No (0) Yes (0)
Jun 12, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 08, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU
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