PayUMoney — It's been a month I have done a payment in fraud company payu from merchant nidhi oberoi

Frauder

Mar 4, 2022

Address:

C23V+P6 Gurugram, Haryana

Hello Sir, On 13/02/22 i have made a payment 6000 in payu through link from the merchant nidhi oberoi and she is not replying me and on 20/02/22 I message her for refund and she told me 1000rs charge for refund and you will get refund in 10 min. Neither l get my refund nor she is replying now. So i requested you to take some serious action on this matter and give my 7000 total refund to me. So its my humble request to you please provide me my all money back as soon as possible.
So please do the needful and help me out and reply me.

Transition Id - [protected], [protected], [protected], [protected], [protected]

Thanks & Regards

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PayUMoney Customer Care

from Gurgaon, Haryana

Mar 6, 2022

Verified Support

Hi,

We regret the inconvenience. We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU