[Resolved] PayUMoney — l_p | |||
Hello sir, Good afternoon On 19 january, during aprta llr appliction transaction on moblie, payment gateway is payumoney bank, payment is cut but transaction completed and llr application status is re-payment due to back button double tap... So, please refund it soon. Payment id no:[protected]... Amount : 413.66 Thanking you Was this information helpful? | |||
Jan 28, 2018 Complaint marked as Resolved sir/madam,
I have pay the money Andhra pradesh road transport department through payumoney first transaction is failed due to pressing the back button... so, payment will cut on my bank account but APRTD appliction will not pay the money.. so, i have pay the money second time also, ... so please check it and send my first transaction amount sir/madam.
Payment Id_payumoney : 176643061
Amount : 413.66/-
Mail Id : [email protected]
contact no : 7416166647, 9182414442 PayUMoney customer support has been notified about the posted complaint. Jan 28, 2018 Updated by Ayyappa vasu sir/madam, I have pay the money Andhra pradesh road transport department through payumoney first transaction is failed due to pressing the back button... so, payment will cut on my bank account but APRTD appliction will not pay the money.. so, i have pay the money second time also, ... so please check it and send my first transaction amount sir/madam. Payment Id_payumoney :[protected] Amount : 413.66/-   Verified Support Jan 29, 2018 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id[protected]is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - "250f98c2-68be[protected]ef[protected]e" in order to get the status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||
 2 Comments | |||
Comments
Transaction done on Andhra Pradesh road transport department on 20 june
money has been deducted from by deducted from my bank account but transaction showed failed. So i have paid again from another account. I haven't got refund for the first transaction
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money has been deducted from by deducted from my bank account but transaction showed failed. So i have paid again from another account. I haven't got refund for the first transaction
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Transaction number is - [protected]
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team