I was making payment for my university fee made transaction twice as first was showing under process for such a long time when i opted for cancellation made transaction second time i found the transaction has been done twice now i need refund for my one of transactions on urgent basis kindly look into the matter help me for getting refund amount was 10000.
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Jan 1, 2018
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
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