[Resolved] PayUMoney — make the payment of fees failure transaction not refund the amount

saishan1

from Coimbatore, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600109
Website:	PayU Money Gurgaon

Sir

I am apply the bihar police selection application for my friends. One friend application processed in 25th august rs.520.80 was deducted from my account. But no password and application no. Not come because transaction error message shown. Transaction id [protected] applicant name :ramchandra mahto mobile no[protected]

Then another friend i am trying 28th august 2017 for processing the bihar police selection application rs.182.80 deducted from my account. But no password and application no. Not come because transaction error message shown. After same time i trying the processing the payment through cit bhogliwal gateway, ie also error message shown. But today 31.08.2017 i received the payment rs.182.80 from cit bhogliwal gateway. Applicant name : sunita kumari kisku, mob :[protected].

Pay u money payment gateway money rs.520.80 and 182.80 was still today 1.09.2017 not refund. How can get the refund. Pls help to get my money.

My mail id : [protected]@gmail.com
Mobile [protected].

Shanmugam
[protected]
Chennai

Was this information helpful?

No (0)

Yes (0)

Oct 8, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

Related PayUMoney reviews

View all 3771 PayUMoney Reviews

Comments

abhay7733

from Lucknow, Uttar Pradesh

Its been 5 days, I make a transaction to fill my fees but amount is deduced from my account and fees could not paid off. Here is the payment ID:[protected]. I still dont get any refund in my bank account.

PayUMoney Customer Care's response, Sep 1, 2017

Verified Support

Hi Abhay,

We would like to inform you that the TXN for the Payment Id 161007022 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU