[Resolved]  PayUMoney — mcd house tax

Address:New Delhi, Delhi
Website:Edmc

On 22_05.2018 i have made payment to edmc for house tax through www.mcdpropertytax.in/ptedmc. i had made payment two times but the payment not gone to mcd though my account was debited both the times. The details are as under:. Bank name union bank of india. Transaction nos. 77585296 &77589615 showing payment to ibibo web pvt ltd in my bank account. I therefore request you to look into the matter immediately and credit my account with the transaction amount of rs.1371.70 each time. Thanking you.
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Jun 29, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 27, 2018
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

The details of the transactions occurred and their details are already given, However the said transactions done net banking o[censored]nion bank of India around or after 5.30 p.m. on 22.05.2018. the email id is [protected]@gmail.com. Hope the details will now suffice your purpose and request you to refund the amount to my account. An early action in the matter will be highly appreciated. R. C. Dhawan
PayUMoney Customer Care's response, May 28, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
I have booked railway ticket using irctc app and i paid the ticket amount of Rs.2460/- direct using debit card but due to non availability my ticket got cancelled and i have checked the refund status in irctc app it showing amount refunded Rs.2280/-, transaction id: [protected], refund id: [protected], Bank name: payu money

PayUMoney Customer Care's response, May 30, 2018
Verified Support
Hi Nik,

your TXN id 6937978027 has been refunded via ARN 74332748124812374006903 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance.

Regards,
Team PayU

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