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I have booked railway ticket using irctc app and i paid the ticket amount of Rs.2460/- direct using debit card but due to non availability my ticket got cancelled and i have checked the refund status in irctc app it showing amount refunded Rs.2280/-, transaction id: [protected], refund id: [protected], Bank name: payu money
PayUMoney Customer Care's response, May 30, 2018
Verified Support
Hi Nik,
your TXN id 6937978027 has been refunded via ARN 74332748124812374006903 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance.
Regards,
Team PayU
your TXN id 6937978027 has been refunded via ARN 74332748124812374006903 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance.
Regards,
Team PayU
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We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU