[Resolved] PayUMoney — merchant say I have not received the payment

Gushir

from Ichalkaranji, Maharashtra

Address:	Jalgaon, Maharashtra, 425111
Website:	[email protected]

I have pay the money of presha trading of Rupesh 2224 and payment id is[protected] merchant order id is 53993 i was payment the money but he is say your transaction is not an successful so you will pay 2224 again why he is troubling to me why her product was not resived me but my money was payed what I m doing right now pls help me on this issue pls.

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May 18, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

PayUMoney Customer Care's response Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 53993 in order to get the status at their end.

Regards,
Team PayU