[Resolved] PayUMoney — Money been debited but not refunded neither the transaction completed
K
Kartik Gori
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400604
Website:
tarungillfitness.com
I placed a order from http://tarungillfitness.com/ of a total amount of rupees 1798 as soon as I went to checkout process i got directed to the payumoney site from where i made a online transaction of rs 1798 and later it took a lot of time for the transaction to end and ultimately the transaction was completed but there was no respond from the merchant gill.[protected]@gmail.com I did send them mails as well but they did not reply as well i hope my problem gets fixed and i either get my product delivered or my money to be refunded as soon as possible my payment id is[protected]
and Merchant Order ID is : 16077_17040508
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May 16, 2017
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
PayUMoney Customer Care's response Hi Kartik,
We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer
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