[Resolved] PayUMoney — Money cheated by oxi-india.online | |||||
Hi I made a payment through payumoney to OXI-INDIA.ONLINE (They are cheaters) on 2nd june 2021 with I'd[protected], but that beggers didn't send any product till now and their contact details also wrong (help.[protected]@oxi-india.online) I think they're looting public money so please take action and refund my money Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 19, 2021 PayUMoney Customer Care's response Hi, Please note that this is a successful transaction via Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end. We advise you to please get in touch with the issuing bank and initiate a official complaint (Dispute) regarding the same, in case if the concerned merchant is not providing the services. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence we are unable to process a refund from our end. Regards, Team PayU | |||||
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