[Resolved] PayUMoney — Money debited from my account but transaction failed
V
Veerat07
Jun 25, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Address:
Mirthipadu, seethanagaram Mandal, East Godavari district.
My money is debited from my account but merchant shows transaction failed
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Jul 30, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Jun 25, 2022
Updated by Veerat07 Refund my money
Verified Support
Jun 28, 2022
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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