[Resolved] PayUMoney — money debited twice

sahith romasan

from Raipur, Chhattisgarh

Address:

627751

Respect sir,
I received transaction status incomplete for payment id[protected] of rs 702.78 for manonmaniam sundaranar un in browsing at 26/09/2017 5:54pm... But amount was deducted again due to browsing struggels for payment id[protected] of rs 702.78 for manonmaniam sundaranar un at 26/09/2017 6:04pm from my debit card. L
So i kindly request you to refund any one of this payment early.. Anticipated your positive reply..

Thank you..

My account number: [protected]
Name: sahith romasan
Ifsc code: kvbl0001713

By,
Sahith romaisan

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Nov 20, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

PayUMoney Customer Care's response Hi Sahtith,

We would like to inform you that the TXNs for the Payment Ids[protected] &[protected] are successful at our end. The amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 201711313011471709268krh1yqztCEF &[protected]w9lkzanqsCEF respectively in order to get the status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU