[Resolved] PayUMoney — Money deducted and payment is on hold

[Resolved] PayUMoney — Money deducted and payment is on hold

J jonsnou

Hi, Transaction number: Id[protected] Of amount 3K is deducted from account while payment is shown as on hold by PayU And not received at the actual company where it was supposed to. Please look into this issue and provide the full refund. Thanks +1 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

Please note that this is a successful transaction via Payment Id[protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues

Thanks & Regards,
Team PayU