[Resolved]  PayUMoney — money deducted but did not get an e book "english vocab builder with tricks"

Merchant name: nitesh chamaria
Payment id:[protected]
Merchant order id:[protected]

This is all the information i have about the transaction.
It was mentioned that i will be getting the ebook within 24 hrs but instead it has been more than two days i did not receive any ebook.
I have also tried to contact the website authorities via facebook and email but i didn't get any reply.
Please look into this issue and if you are not able to provide me the ebook at least help me get my refund if possible.
Was this information helpful?
No (0)
Yes (0)
Mar 19, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2018
PayUMoney Customer Care's response
Hi,

Your concern has already been addressed over the email sent by you under the case number 01769941. Please revert to the same for any more help or support.

Regards,
Team PayU
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3771
    Pending
    436
    Resolved
    2132
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information