[Resolved] PayUMoney — Money Got debited but order was not placed in Zara
S
Sonalinegi1001
from Noida, Uttar Pradesh
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
I was placing an order on zara india online on 31st July and had opted for payment via upi.
I then did the payment through google pay for which zara had used PayU payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[[protected]]
Kindly check my concern and give me refund of my money at the earliest.
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Aug 1, 2022
Complaint marked as Resolved
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PayUMoney customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2022
PayUMoney Customer Care's response Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant https://www.zara.com/in/ directly to get the status at their end.
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