[Resolved] PayUMoney — Money got deducted from account but not reached merchant

[Resolved] PayUMoney — Money got deducted from account but not reached merchant

K Kasiviswanadh polisetti Dec 7, 2021 Dec 9, 2021 This thread was updated on Dec 9, 2021

We have paid 1500 for challan on https://cfms.ap.gov.in/ website through PAYU money upi payment mode. Payment has been failed at gateway and challan has failed. We have received that transaction got success later 10 mins. But challani status was still failed. PAYU money is asking to reach out to ap gov but not providing any contact details. I have raised a complaint on PAYU money site but there is no response. Reference id: (KF[protected]) Thanks Was this information helpful? No (1) Yes (0)
Jan 14, 2022 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Dec 09, 2021 PayUMoney Customer Care's response Hi, As per our record, our team has responded to you on your ticket- KF[protected]. We'd request you to get in touch with the issuing bank and initiate an official complaint (Dispute), if the concerned merchant is not providing the services. Regards, Team PayU
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