[Resolved]  PayUMoney — money not credited in my account

Website:www.payumoney.com/?utm_source=google&utm_medium=search_brand&utm_campaign=payumoney_paymentg

Hi,

This is to inform you that there was a payment that was collected on November 28th and was supposed to be deposited in my account on the 30th November, however the amount was never deposited and the app states that the deposit is on hold and need to contact you'll.

I have been sending several emails however there is no response from your side.

I want the money to be deposited at the earliest or refunded back to the source.

Merchant id - 6527483
Payment id[protected]

I have filled a complaint with National Consumer Helpline regarding the same issue vide docket number 1035341
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Jan 17, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2018
PayUMoney Customer Care's response
Hi,

Your concern has already been addressed over the email sent by you under the case number 03903467. We request you to revert to the same for any more help or support.

Regards,
Team PayU
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