[Resolved] PayUMoney — money not refunded even after 7 working days

Sai Satish Yalla

from Korba, Chhattisgarh

Address:

Indore, Madhya Pradesh, 452016

I was about to do my 2 train tickets from bpl to vsg on 2nd september 2017... As my bank was not mentioned in debit card folder of irctc... I did my transaction through payumoney portal, where my money was debited from my bank but didn't issued any ticket... Neither my money was refunded... Payumoney customer services are also not responding...

Please check the details and try to refund my money to my bank.
Transaction details:-
I'd no:-[protected]
Totally disappointed with payumoney

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team