Dear Sir,
I booked a train ticket on 18th of march through IRCTC app I made payment through payu, same day I cancelled my ticket. But I didn't receive my refunded money in my bank account. IRCTC says they already refunded the amount on 19th of march and it's transaction ID is [protected]. I attached all the documents here.
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May 8, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2022
PayUMoney Customer Care's response Hi,
We would like to inform you that the refund has been processed against the PayU ID: [protected] on[protected] with Bank ARN- 75503722079014271586687
Kindly contact the customer support team of the card/account issuing bank, in case the amount is not credited to the account within the mentioned time
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