[Resolved]  PayUMoney — money transferred accidentally

Address:Hyderabad, Andhra Pradesh, 500035

I have ordered a product from
Divisastore.com › roopmantra
Deerghayurveda for rs 500 but instead of rs. 500 /-, rs.15789. Has been transferred from my account.. And i would like to cancel the payment made through payumoney. So please i request you to solve my problem, and i would like to cancel my order, my account is nill am very in need of money
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Oct 21, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Sep 15, 2017
Updated by munnujonam
Please help me out ASAP from this issue

Verified Support
Sep 19, 2017
PayUMoney Customer Care's response
Hi,

We would like to inform you that the TXN for the Payment Id [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU
Complaint comments 

Comments

A person call me and ask my bank detail including my ATM Card no. and said your payment refund if you provide me your bank detail. She mentioned herself as government officer and said your payment is struck and i[censored] want your refund so provide me your bank detail this is the requirement of new software of GST.
PayUMoney Customer Care's response, Sep 19, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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