PayUMoney — Mony defected got pin generated but could not download tickets

PayUMoney — Mony defected got pin generated but could not download tickets

N Natesh Gupta Dec 21, 2022 Dec 22, 2022 This thread was updated on Dec 22, 2022

Dear sir, My name natesh Gupta I am a regional guide working in south india. Last week I was in hampi with seven italian clients. I tried to get a e ticket for hampi group of monuments one day before I tried twice for 5 tickets at first 2750/- diducted from my account and tickets were not generated but I tried second time and again amout 2750/- diducted and I got code for downloading ticket. I tried several times but could not download and final I went to the spot and bought ticket from counter for my clients 2 days ago I got 2750/-(out of 5500/-) refund but for the next 2750/- when do I get this, please reply. I hope you look into this matter and help me get my rest money refunded. (my mobile no. are [protected]/[protected]) for your reference i am sending screenshot for my transaction. Thank you B A NATESH GUPTA. +9 photos Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Dec 22, 2022

Verified Support

Hi!

As checked, transaction via PayU id [protected] (bank reference number[protected] is already refunded by the merchant on 28/12/2022 via ARN[protected] and it takes 7-10 working days (except Saturday, Sunday and bank holidays) for funds to credit in original mode of payment. Please contact your issuing bank with the given ARN if you have not received the funds as per he mentioned timeline.

Further, we cannot find any transaction via reference number[protected]. Please contact your issuing bank for further assistance on the same.

Regards,
Team PayU