PayUMoney — Multiple queries

Website:

payu.in

Date of Incident 27/01/2023
I was doing a booking for AIRBNB Flat, and they asked me for payment. I initiated through Paytm wallet it was done successfully from my end and I received the transaction confirmation from the Paytm account that the amount was transferred in PayU money. Despite the confirmation of payment the AIRBNB booking was not done. Now PaYtm & payU money both are denying to refund the money.

Kindly help me to get the refund from them.