[Resolved] PayUMoney — my account got debited but transaction is not happen | |
I had done transaction. On 18/04/2018 at 8:17pm for purchaseing a biomatrix. So i gona to purchase online from selsun technologies but it show payumoney getway so i done the same but my amount 3068 is got debited from my account but it show transition declined and other company not recived the amount but i had not recived amount back to my account. So please send my amount back to my account. Thanks Rohit mahadik Was this information helpful? | |
May 21, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Apr 14, 2018 arora satish's response I placed the order to kashmironestop vide ur I'd no[protected] but not received any intimation nor received any refund sofar. Kly look into matter and get it resolve at the earliest
Verified Support Apr 20, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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Your payment via TXN id 185407456 is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.
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Team PayU