PayUMoney — My account is on risk hold. Supporting documents attached

PayUMoney — My account is on risk hold. Supporting documents attached

O orbitxin from Jhunjhunu, Rajasthan Apr 5, 2023 Apr 11, 2023 This thread was updated on Apr 11, 2023

Hi pay u, We are a verified merchant on pay u india and my merchant number is 8495387 and we provide educational services on space tech and do enrolment online but the transactions has been put on hold by the risk team and i have provided all needed information to pay u risk team but my funds is still not being cleared into my account including, the transaction id's[protected], [protected] and we stopped new enrolment due to payu hold settlement amount, so please help me out i escalated this issue over 3 days but the response from payu help is soo late and slow. i attached the invoice of customer with customer details is with this response. Our students enrolment is delayed so please activate our payu settlement as soon possible. Thank You Was this information helpful? No (0) Yes (0)
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orbitxin

from Jhunjhunu, Rajasthan

Apr 6, 2023

Because of Payu, the work of our company gets disturbed. Payu has to give notice before holding the account. Please take action as soon as possible, and activate our Payu account! Why did our payment settlement stop??? Merchant ID is: 8495387 Registered Email: [protected]@orbitx.in Please solve this problem as soon as possible. The work of our company gets disturbed.

Thank you

PayUMoney Customer Care

from Gurgaon, Haryana

Apr 11, 2023

Verified Support

Hi! As checked, our team is working on your concern. they will update you on your ticket soon.