PayUMoney — My amount kept in hold from last 5 months

Achoomba

Aug 28, 2021

Address:

Payu

I had made a transaction of RS 10000 from my credit card to premwaikhu MID no. 8064577 on March 2021.
The transaction no. is [protected] 26 March 2021.
The amount is still kept in hold.
Many ticket had been raise.
More than 3 months passed ticket is also not taken any action.
The amount didn't refund nor settle.
They are wasting my time and trying to loot my money.
I told the owner(where I made transaction) to give back my money he responded if the payu team settle the amount he will able to give back.

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 28, 2021

Verified Support

Hi! We have received NEFT return while processing your settlement due to reason "ACCOUNT DOES NOT EXIST-WAIKHOM PREMANANDA SINGH". Request you to share your updated bank statement or cancelled cheque with your name, bank account number and IFSC code imprinted on it, on hekp.payu.in and on [protected]@payu.in Also, share the details in below format as well. MID Account holder name (same as on cheque or bank statement) Bank Bank account number IFSC code