[Resolved]  PayUMoney — My complaint not solve and still complaint showing in progress.

I have registered the complainant and ticket also generated.but my complaint and refund money not received yet.
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May 20, 2022
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Apr 08, 2022
Updated by Malhari ware
Still my complaint not solve and ticket generated only showing with under progress
Apr 08, 2022
Updated by Malhari ware
The merchant did the fraud.its web site not showing any order and payment deducted.contact number showing for merchant but unable to contact him.also not received for confirmation order.only payment deducted.please find out the attachment

Verified Support
Apr 11, 2022
PayUMoney Customer Care's response
Hi!

As checked, this is a successful transaction via payment id[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.

Regards,
Team PayU
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