[Resolved] PayUMoney — My Payment Settlement is on Hold

Motivation Mahotsav

Aug 20, 2021

Address:

Sector -k1, H N 1369, LDA Colony Lucknow Uttar Pradesh - 226012

Hi PayU Team,

My Payu Merchant ID : 8121379

We are facing this following issues "Payment Settlement is hold" from the starting to till date. And we have received ₹ 4997.00 through website in PayU account. But they put these amounts on hold.

So i try to reach customer care but no response to date.

I request your team please enable my payment settlement into bank.

+1 photos

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Sep 30, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Are you sure you are sharing the right merchant ID. As checked, this merchant account stands live with us. Feel free to reach out to us through help.payu.in for any further assistance.

Aug 23, 2021

Updated by Motivation Mahotsav Yes this is my Correct Merchant ID : 8121379

you can see in the attached image, I have taken screenshot of our merchant ID details

We have facing this issues payment settlements is hold

Please activate my payment settlements process soon as possible.

Verified Support

Aug 26, 2021

PayUMoney Customer Care's response Please drop and email at [protected]@payumoney.com for further assistance.

Verified Support

Aug 26, 2021

PayUMoney Customer Care's response Please share the needful invoice and proof of delivery along with actual buyer details over [protected]@payumoney.com for further assistance.