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PayUMoney — My payment settlement on hold and asking me to wait 210 days

TICKET NUMBER - EE[protected]
Merchant ID (MID[protected]
Reply -There may be a chance of getting future liabilities and to cater the same we request to contact us after completion of 210 days from last transaction date.

Why do I need to wait for 210 days are you going to pay the interest for the amount on hold?,

it's not fair to hold your user's money it's like stealing
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