[Resolved] PayUMoney — My settlement is hold for many days

jogenstaan

Address:	4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001.
Website:	www.payu.in

My customer had placed order 30 aug 2020, 31 August 2020 and 03 September 2020. But my settlement is just got hold and not releasing to my account. I already submitted relevant proof for the orders status and also raised many tickets but not get any reply till yet. My customers demanded me for refund, but these creep company nor depositing into my account or refunding to my customers. Kindly refund or deposit into my account. They have no any contact number too, is it fraud or any other issue I don't know but they are not replying from mail too. Please look into it and help me as soon as possible.

Transaction id:[protected],[protected],[protected]

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Aug 12, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2020

PayUMoney Customer Care's response Hi!

Apologies for the inconvenience.

As checked, our team has sent you an email regarding your concern. Request you to check the same and reply on same email for further assistance with your query.

Regards,
Team PayU