[Resolved] PayUMoney — my website verification is still pending for more than a week

Jayanthi Anu

from Chennai, Tamil Nadu

Address:

New No 8,Old No 19,Flat No 3,2nd Cross Street,Kalaimagal, Nagar,Ekkatthuthangal, Chennai, Tamil Nadu 600032, Chennai, Tamil Nadu, 600032

Im trying to integrate payumoney to my software. The process get stopped in web site verification process. I have raised a ticket too. But no one contact me and there is no response to my query too. I need at least a contact number to speak.

My website is available in online. Could you please tell me when this will be completed?
Is there anything missing from our end to complete this process?
Could i speak to any of your customer care officer?
Any help is appreciated. You can contact either
My developer sathish - [protected]

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Aug 24, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2019

PayUMoney Customer Care's response Hey,

Apologies for the delay. Kindly write to us at [protected]@payumoney.com and our team shall assist you further on this.

Regards,
Team PayU

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Comments

Yerramsetti. rakesh

from Mumbai, Maharashtra

I want to make transaction in apepdcl payment but money will be debited and receipt will not get

PayUMoney Customer Care's response, Jul 23, 2019

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU