[Resolved] PayUMoney — Need Payment Receipt/confirmation/Refund

[Resolved] PayUMoney — Need Payment Receipt/confirmation/Refund - Issue not resolved

G Gaddam Ramya Sep 21, 2022 Dec 1, 2022 This thread was updated on Dec 1, 2022

I'm unable to get the UPI id, and Merchant ID. It's showing as protected in above your response. unable to get the ID which you given in response, more over the issue not resolved so how can you mark it as resolved. Merchant says they did not received the amount, for the proof we are requested you to provide the successful transaction via PayU Id receipt/invoice . please send that to email: [protected]@gmail.com. or you can send in this. they strictly asking about the proof of amount paid receipt and its successful Please provide the invoice or receipt of that the amount transaction was successful at PayU end. Merchant said they did not receive the amount. If you provide the amount remitted receipt we can reach out them with this. Please help us. +1 photos Was this information helpful? No (1) Yes (0)
Sep 21, 2022 Complaint marked as Resolved not resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 23, 2022 PayUMoney Customer Care's response Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU Dec 01, 2022 Updated by Gaddam Ramya Hi Team, Already i clearly given /details about the transaction in my complaint i was paid Andhra Pradesh property Tax in May 25th 2022 amount of 3, 192.00/- using PayU option in the Tax web site.. i did not received any payment traction message either its success / failed . i waited almost 8hr and did not refresh the page to know the result page. The amount was debited in my bank account. below was the message which i received . ICICI Bank Acct XX823 debited for Rs 3192.00 on 26-May-22; Payu Payments P credited. UPI:[protected]. Call 18002662 for dispute. SMS BLOCK 823 to [protected]. below is my my bank statement . UPI/[protected]/UPI/yellowqr.183597/HDFC BANK LTD/ICI03e21e7bb1974aeaa5c0454a74071c94/ 3, 192.00 i checked with ICICI bank about this transaction they said transaction was successful. but when i was checked with Mee seva they said they did not received the amount and in Andhra Pradesh Tax website the amount not at credited(showing still due in site). i did not received any refund of 3, 192.00/- till date. please share the transaction payment receipt . In Meeseva they are asking the payment receipt. today also we checked Property tax site/ Meeseva its Cleary says they did not received the any payment. showing still due in Andhra Pradesh Property tax website. and please be clear here Merchant means? Dec 01, 2022 Updated by Gaddam Ramya and what you given via help.payu.in.. i try to send the email but its saying please enter valid email address. so, please provide valid emial id. and [protected]@gmail.com its my gmail id.
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