[Resolved] PayUMoney — Need payu id

[Resolved] PayUMoney — Need payu id

R Rohini keskar May 21, 2021 May 21, 2021 This thread was updated on May 21, 2021

On 27 April i have done payment to buy mivi headphone through phone pay app . My account successfully debited Rs. 999 to Payu but my order is not confirmed .When i mail the mivi support they asking payu id but i didn't received any payu id. My transaction details are as follows. Name - Rohini Kiran Keskar Mobile -[protected] Trasaction date - 27/4/2021 Trasaction Amount- 999 Trasaction Id - P2104271606158501591349 Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

May 21, 2021

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU