I have deposited some money in The shoppers app, and now they have not depositing the money back, regarding this issue I have contacted my bank too, but I’m helpless. I really hope in PayU. Please help me to get my money back. Please investigate it. Regarding this issue I have contacted PayU through Twitter but no response.
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PayUMoney customer support has been notified about the posted complaint.
We regret the inconvenience. Please note that the given transactions are successful at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
If you have not received an appropriate response from the merchant, we request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.
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We regret the inconvenience. Please note that the given transactions are successful at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
If you have not received an appropriate response from the merchant, we request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.
Regards,
Team PayU