[Resolved] PayUMoney — not refunding my full money | |
Payumoney not refunded full money. It charged 236 per 10000 why? There is not any service provided by payumoney because you refund my same money so any charged may not applied. 1-why you allow customer to accept money wihtout any document or verification. 2-after recieve money from customer you hold it with remarks "document verificartion/website verification" why? 3-if customer not provide sufficient document. Why you will charged to refund his money? Its your mistake not customer. (Why you allow to accept payment without valid identity and verification) I request to refund my full money immediatly. If you not refund i will complained on ingram. It may dismiss your licence to cheat with his costomers. Was this information helpful? | |
Sep 22, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 22, 2019 PayUMoney Customer Care's response Hi, We'd like to inform that convenience fee is charged on every successful transaction even if the transaction is successfully refunded applicable charges are charged. Request you to kindly visit our website www.payumoney.com to get a better idea on it. Regards, Team PayU | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
order amount -rs.2365/-
payment id[protected]
merchant order id-sb[protected]
order date&time-august- 14-2019, 05:40:04 pm
no sms received. Bill receipt is not being generated.
Please note that this is a successful TXN via PayUmoney Payment Id - 267596734 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - SB7976878778 in order to get the status at their end.
Regards,
Team PayU