PayUMoney — Not response from merchant

Venkataramanan S

Address:

No address found

I have paid to talking for tab 11.8.2020, rs.2499 through payu payment id is[protected]. The merchant is not respond my order details. Why payu encourage such type of merchant . Without verify the merchant details why payu creat the account and transfer the amount from me. Kindly reverse the amount immediately.
VENKATARAMANAN
[protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2020

PayUMoney Customer Care's response Hi,

Apologies for the inconvenience.

As checked, this is a successful transaction via transaction Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly [protected]@gmail.com for further assistance.

Regards,
Team PayU

Aug 15, 2020

Updated by Venkataramanan S I think that is fake company, no response from their side. Why don't u remove your list and why do u collect the money behalf of that fake company? I trusted your gateway that you verified.

Aug 15, 2020

Updated by Venkataramanan S And. There is no phone number found.

Aug 19, 2020

Updated by Venkataramanan S What was criminal action taken payu money on that merchant. Or otherwise I will take action against payumoney if payment return as joint venture with fraud merchant