Comments
Hello PayUMoney Team,
I am also been cheated by TrueHoliday Company, and using your gateway, I did payment. If PayUMoney is really concerned about its credibility why its still working with such Fraud company.
Merchant Name: True Holiday Order Amount: Rs 11666.00
Payment ID:[protected]
Merchant Order ID:[protected]
Merchant Name: True Holiday Order Amount: Rs 11666.00
Payment ID:[protected]
Merchant Order ID:[protected]
these two payment were made by me. Pl get it revert to me.
I am also been cheated by TrueHoliday Company, and using your gateway, I did payment. If PayUMoney is really concerned about its credibility why its still working with such Fraud company.
Merchant Name: True Holiday Order Amount: Rs 11666.00
Payment ID:[protected]
Merchant Order ID:[protected]
Merchant Name: True Holiday Order Amount: Rs 11666.00
Payment ID:[protected]
Merchant Order ID:[protected]
these two payment were made by me. Pl get it revert to me.
PayUMoney Customer Care's response, Jul 13, 2017
Verified Support
Hi Tuka Nishad,
We would like to inform you that the TXNs for the Payment Id 151551934 & 151551160 are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
Team PayU
We would like to inform you that the TXNs for the Payment Id 151551934 & 151551160 are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
Team PayU
Sunny Solanki's reply, Jul 29, 2017
REFUND PROCEDURE.
I had also paid money to true holidays but i got the money back.
What you should do
1- file a dispute complaint with lawyer's help against the third party via which the transaction is done. Eg payu money
Dispute should be that payu money is doing tie up with fraud company without doing any background check on them and you processed the money as payu money is a trusted source. And ask the refund from payu money
2- once they agree they will deduct service tax or gst from the account and you would get the rest of the money back.
3- I would advice to keep your bank RM in between who would communicate with payu money finance dept and get the money back.
4 i have received my money back. It may take 1-2 months
I had also paid money to true holidays but i got the money back.
What you should do
1- file a dispute complaint with lawyer's help against the third party via which the transaction is done. Eg payu money
Dispute should be that payu money is doing tie up with fraud company without doing any background check on them and you processed the money as payu money is a trusted source. And ask the refund from payu money
2- once they agree they will deduct service tax or gst from the account and you would get the rest of the money back.
3- I would advice to keep your bank RM in between who would communicate with payu money finance dept and get the money back.
4 i have received my money back. It may take 1-2 months
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I have just now emailed you regarding my fraud transaction. Can you please review and back to me on necessary actions. thanks.
Regards,
Swatantra Gupta