[Resolved] PayUMoney — Online cv fraud

[Resolved] PayUMoney — Online cv fraud

P Pranalij Aug 4, 2021 Aug 5, 2021 This thread was updated on Aug 5, 2021

I had undergone online fraud of Rs.110050 today on 3rd August 2021 approximately 5pm in the evening. I will submit details of the fraud in the application tomorrow. Till then I expect quick action and help from your side. The details of the transaction is attached hereby. And please stop this transaction +2 photos Was this information helpful? No (1) Yes (0)
Sep 12, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Aug 05, 2021 Updated by Pranalij Details are as below: Transaction date-03/08/2021 Total Amount debited- 110050 Transaction id - [protected] and [protected] Phone number used for transaction- [protected] Verified Support Aug 05, 2021 PayUMoney Customer Care's response Hi, we are really sorry about this and totally understand your concern over here. We'd suggest you to raise this immediately to the Cyber Cell office and they shall assist you further. Please note, that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. All the transaction/s are processed only after the 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password and UPI details with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s. In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to the nearest Cyber cell office and they shall facilitate you on the further process.
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