PayUMoney — Order is made to fake site

manasi hansa

Apr 22, 2022

Address:

801, 8th Floor, Empressa Building, 2nd Road, Khar West Mumbai Mumbai City MH 400052 IN

A payment of 1999 was made from my account at 1:11 pm of 21 April to payU payments pvt ltd, transaction id is[protected] on google pay. The site or merchant for which the transaction was made is false, complaint was made to PayU but no action has been taken. PayU should revert the money and taken action against the fake merchant on its platform.

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PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

Apr 23, 2022

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU