[Resolved] PayUMoney — order not place but balance deducted. | |
I placed an order via caseitup.in worth Rs 799 chelseafc bag pack on 12th december. Money was deducted by payumoney but order has not been placed and i want my full refund by any means. Please take action payumoney. This careless behaviour shown by both the parties has been immensely amateur and unacceptable. Caseitup.in has no proper customer care services. No integrity. The number provided for customer service is always switched off for no reason and the mails they send are all bot messages. Please take action to this fraud company and remove them from your gateway forever. Was this information helpful? | |
Feb 20, 2020 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 PayUMoney Customer Care's response Hi, We regret the inconvenience caused. We wish to inform you that this is a successful TXN via Payment ID[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end. Regards, Team PayU | |
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