[Resolved] PayUMoney — Order placing

[Resolved] PayUMoney — Order placing

A Asmv5002 from Bengaluru, Karnataka

I tried to order a combination of neeraj publications books through www.helpbooks.in site. Bt the order is not placed and my fund amounting rs. 1300 is debited from my account and credited to payu money private limited through net banking. My account no is [protected].sir kindly reconcile your account and transfer my money to my account. It's very urgent please reconcile your account and do the necessary. Was this information helpful? No (0) Yes (0)
Apr 10, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 10, 2017 PayUMoney Customer Care's response Hi Asmv5002, We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer Regards, Team PayU Verified Support Mar 10, 2017 PayUMoney Customer Care's response Hi Satya, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer Regards, Team PayU
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