PayUMoney — ordered goods not delivered and merchant not traceable.

Address:Chennai, Tamil Nadu, 600092
Website:www.fish2meat.com

On 3/11/18, on line i ordered fresh fish for delivery on 4th morning. The merchant name is fish2meat. It was ordered through the mobile apps and the money inr 615/- was paid through my axis bank visa platinum credit card no. [protected] bearing the name thiruppathi c through pay u gate way.

The goods which was supposed to delivered between 9 am to 12 noon was not delivered. The merchant is not reachable on the contact phone numbers (Number is not connecting at all) and the mobile number given on the bill belongs to some one else and the email send to support team is bouncing back with comments undeliverable..

I am attaching the invoice / bill received upon ordering the goods. Please don't effect the payment to fish2meat and credit the same to axis bank credit card mentioned above

Fish2meat
Thank you for your order from fish2meat.

Once your package ships we will send an email with a link to track your order. Your order summary is below. Thank you again for your business.

Order questions?
Call us: +[protected]
Email: [protected]@fish2meat.com

Your order #[protected]

Placed on november 3, 2018 10:25:18 pm ist

Bill to:
Mangai chinnappa
Flat 1072, cerus appasamy apartment, 134 arcot road, virugambakkam landmark: near avichi school, next to raymond showroom.
Chennai, tamilnadu, 600092
India
T: [protected]

Ship to:
Mangai chinnappa
Flat 1072, cerus appasamy apartment, 134 arcot road, virugambakkam landmark: near avichi school, next to raymond showroom.
Chennai, tamilnadu, 600092
India
T: [protected]

Shipping method:
Shipping charge
Payment method:
Pay u
Delivery date:
Delivery date: 04/11/2018
Delivery time interval: 9:00am - 12:00pm

Items in your order qty price
Shark (Paal sura) - 500 gsku: 3030
Size
Big
Style
Nett 500g (Gross 834g)
Cutting
Cubes
1 rs. 375.00
Catla / rohu (Kendai) - 500gsku: 3013
Size
Big
Style
Nett 500g (Gross 909g)
Cutting
Slices
1 rs. 210.00
Subtotal rs. 585.00
Shipping & handling rs. 30.00
Grand total rs. 615.00
Thank you, fish2meat!

The complaint number with axis bank credit card customer care is 46123424
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Complaint comments 

Comments

Hi, we are working on your concern with service request number 46123424 and will get back to you at the earliest. Request your patience in the interim. Regards, Team Axis Bank.
Money is deducted from BOI but ticket is not get conformed from pay u money.
i booked ticket from irtct.
I want my refund as well as possible.

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